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rank and file

the only way to change is to stop doing the same thing expecting a different outcome. That has been said so many times before it is worn out. But people keep going back to that. Insurance companies keep insisting new fledgling agents call 300 people they don't know and hope the law of numbers still applies. Marketing isn't the same. This is today. The rank and file must stand up and start thinking and management needs to listen. They are frontline.

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